CIMB Customer Service

Last verified: Mar 24, 2026

Business Hours

Open now (24/7)

Consumer Hotline	24/7
Preferred Contact Centre	24/7
Business Call Centre	Mon-Fri 8:00AM - 7:00PM, Sat 8:00AM - 5:00PM
Email (contactus@cimb.com)	24-48h response

📞Hotline

📱 Call Now

+60 3-6204 7788

☎️Contact Numbers

General Consumer Hotline

Primary

For general consumer banking and branch-related enquiries.

24/7

+60 3-6204 7788

Call

CIMB Preferred Hotline

Local line for CIMB Preferred customers.

24/7

1-300-885-300

Call

CIMB Preferred Hotline (Overseas)

Overseas line for CIMB Preferred customers.

24/7

+60 3-2295 6888

Call

Business Call Centre

For business banking support.

Mon-Fri 8:00AM-7:00PM

Sat 8:00AM-5:00PM

1-300-888-828

Call

🏢Locations & Numbers

Head Office

Level 13/17, Menara CIMB, Jalan Stesen Sentral 2, Kuala Lumpur Sentral, 50470 Kuala Lumpur.

+60 3-2261 8888

Call

CIMB Islamic

Level 13, Menara CIMB, Jalan Stesen Sentral 2, Kuala Lumpur Sentral, 50470 Kuala Lumpur.

+60 3-2261 8888

Call

Labuan Branch

Lot E006, Financial Park Labuan, Jalan Merdeka, 87000 Labuan

Mon-Fri 9:15AM-4:30PM

+60 3-6204 7788 (Main hotline)

Call

✉️Email

✉️ Send Email

contactus@cimb.com

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ℹ️ Source: User-provided CIMB details based on cimb.com / cimb.com.my references • Last verified: 2026-03-24

JomClient is not affiliated with CIMB.