Question 1

Why RM 2,388 for Lifetime? That's 12 months of Max pricing.

Accepted Answer

Exactly. Pay for 12 months, use forever. Plus you get 35% off all future products we launch. This is our founding member offer.

Question 2

What features are coming soon?

Accepted Answer

AI-powered insights, messaging platform integrations, enhanced analytics, import/export tools. All current features are live and working today.

Question 3

Is the Lifetime tier always available?

Accepted Answer

No. Limited to founding members only. Once we hit capacity, it's gone. If you're thinking about it, grab it now.

Question 4

Do I need a credit card for the free tier?

Accepted Answer

Nope. Basic is free forever. No credit card needed. You get unlimited clients with limited reminders. Upgrade when you need more.

Question 5

What's your refund policy?

Accepted Answer

14 days, no questions asked. If it doesn't work for you, just email support@jomclient.com for a full refund. Simple as that.

Question 6

Can I switch between Pro and Max?

Accepted Answer

Yes. Upgrade or downgrade anytime. Your data stays safe. All tiers have unlimited clients, so you won't lose anything when switching.

Question 7

Is my data secure?

Accepted Answer

Yes. Everything encrypted (HTTPS). Hosted on Supabase Singapore. We don't share or sell your data. GDPR/PDPA compliant.

Question 8

What's the 35% discount on future products?

Accepted Answer

We're building more tools to help you grow your business. Lifetime members get 35% off everything we launch. Forever.

Question 9

Can I export my data?

Accepted Answer

CSV import/export coming soon. For now, contact support@jomclient.com for manual export. Your data is yours, 100%.

Question 10

What discounts do Pro and Max members get on future products?

Accepted Answer

Pro gets 15% off, Max gets 25% off, Lifetime gets 35% off. Your discount stays locked in forever, even if prices go up.